Someone else’s clear-out is your next good find.

Nothing, in the normal case — we’re paid out of what sells. If we look at your photos and think the load is mostly disposal rather than resale, we’ll tell you that up front and quote a haul-away fee instead of quietly turning up and charging you later.

Furniture, tools, auto parts, electronics, clothing, kitchen and household goods, toys, books, records, collectibles, and most things in a garage. We’d rather look at a full basement than have you pre-sort it — people throw out the valuable things and keep the worthless ones more often than you’d think.

Hazardous material: paint, solvents, propane, oil, batteries in bulk, anything with a flammable or corrosive label. Also no mattresses in most cases, no appliances containing refrigerant unless arranged in advance, and nothing showing signs of pests or mould.

Usually within a week across the Detroit metro. Send photos first — a few phone snaps of each room is enough for us to size the truck and the crew, which is what actually determines the date.

Yes. Placing a bid is a commitment to buy at that price if you win, and you’re only charged if you win. Auctions extend by two minutes when a bid lands in the final two, so nothing is decided by whoever has the faster connection.

You earn them for keeping objects in circulation — handing us a clear-out, having one of your items sell, buying secondhand here instead of new. 100 tokens is $2.50 off at checkout, and they don’t expire.

Everything is photographed from several angles and tested where testing is possible, and the description says plainly what’s wrong with it. You’re also welcome at the warehouse during pickup hours to look at anything currently listed.

If an item shows up damaged in transit, or materially different from its description, tell us within seven days of delivery and we’ll refund it. Secondhand goods sold as-is and described accurately aren’t returnable just for buyer’s remorse — that’s the trade-off that keeps prices where they are.